FAQs

How to use?

Light the stove with dry wood and adjust airflow for best heat.

Shipping times?
Warranty details?
Can I return it?
Maintenance tips?

Orders typically arrive within 7-10 business days after shipping.

Our stoves come with a two-year warranty covering manufacturing defects and workmanship.

Returns accepted within 30 days if unused and in original packaging.

Clean ash regularly and check seals to keep stove efficient.

Contact Us

A cozy outdoor scene featuring a heartfuego wood-burning stove glowing warmly beside a tent at dusk.
A cozy outdoor scene featuring a heartfuego wood-burning stove glowing warmly beside a tent at dusk.

Reach out anytime for questions, support, or to share your outdoor stories with us.